London
London is the hardest chauffeur market in the world. ULEZ, the Congestion Charge, airport split across five runways, hotels that expect perfection and clients who notice every detail. KAIRO is dispatch software designed for that level of scrutiny — built by operators, for operators.
Unlike most dispatch tools, KAIRO does not treat “Heathrow” as a single location. Terminals 2, 3, 4, 5, plus private-terminal drop-off. Gatwick North and South. London City — short-runway, executive-heavy. Stansted, Luton, Biggin Hill, Farnborough. Each airport has its own meet-and-greet rules, waiting-time policies, and priority lanes. All of it pre-loaded.
Cross-airport transfers — LHR to LCY, LGW to LTN — are first-class jobs in KAIRO, not awkward exceptions. Flight tracking is live. Auto-adjust pickup times on delays without waking your dispatcher at 3am.
Every London operator deals with ULEZ, the Congestion Charge, and the emerging Direct Vision Standard reality. KAIRO lets you tag vehicles by emissions class, auto-surcharge jobs that enter charge zones, and exclude non-compliant vehicles from specific runs. One less thing to get wrong in front of a client.
Weekly export of charge-zone transits helps you reconcile what TfL bills against the work actually done.
The Connaught. Claridge’s. The Ritz. The Berkeley. Corinthia. The Langham. The Savoy. KAIRO ships with the hotels London chauffeur operators actually work with, with correct pick-up points, concierge contacts, and the known quirks (which hotel wants a two-minute warning, which wants you waiting in the side street, which will tow you if you sit out front).
Inbound from the City: Leadenhall, the Walkie-Talkie, the Gherkin, Canary Wharf. KAIRO’s route-time tables understand that the Blackwall Tunnel in evening traffic is a different job to the same route at 6am.
London corporate work is account-led. KAIRO gives each corporate client a branded portal, a shared bookings ledger, per-account tariffs, and monthly consolidated invoicing with PO matching. Finance controllers approve once a month, not once a job. You stop chasing.
Two-way Xero sync on the Scale plan, Stripe payment links on every plan, automated chasing of overdue invoices. The admin that used to run into midnight disappears.
Questions
KAIRO handles Heathrow VIP, standard meet-and-greet, and chauffeur lounge pickups as first-class dispatch events. Integration with the HAL kerb-side dispatch system is on the public roadmap.
Yes. Multi-leg jobs (London to Oxford to Cambridge to London) are a single dispatch record with per-leg driver assignments, expenses tracking, and client-facing itinerary. Roadshow work is a first-class use case.
Shift-aware driver scheduling. Late-surge tariffs that apply automatically after a configurable hour. One-tap driver swaps when a Claridge’s regular runs into the early hours.
Three months free, no card, no call. Cancel in a click if it is not the right fit.