Importing existing bookings from CSV

Migrating from another system? Import your bookings via CSV.

Your CSV should include columns for:

Date and time

Pickup address

Drop-off address

Passenger name

Vehicle class

Fare amount

Contact phone/email (optional)

Go to Jobs and click the "Import" button.

Upload your CSV or Excel file.

Column mapping — KAIRO's AI automatically maps your column headers to the correct fields. Review and adjust if needed.

Preview — Check the first few rows to make sure the data looks correct.

Import — Click "Import" to create the bookings. They'll appear as draft jobs for you to review.

Review imported jobs and update any missing details.

Assign drivers and vehicles as needed.

Change status from draft to pending when ready.

Export from your old system in CSV or XLSX format.

KAIRO handles most date formats automatically (DD/MM/YYYY, YYYY-MM-DD, etc.).

For large imports (500+ rows), the process runs in the background.

Was this helpful?

Still need help?