Talk to the right person at Kairo.
Product questions, customer support and privacy requests need different information. Choose the closest route below, or send a general message.
Choose a route
See one historic booking move through Kairo and leave with a written view of the switch.
Book a demoExisting operator or billing questionAccount access, subscription, billing and day-to-day product support.
support@kairoengine.comPrivacy or deletion requestAsk about personal data, access, correction or deletion. Do not email identity documents until requested.
privacy@kairoengine.comSecurity reviewRead the implemented controls first, then send a due-diligence question or suspected vulnerability.
Open security and trustUsing KairoSigned-in operators can open task guidance and product documentation in the help centre.
Sign in to the help centreSomething else?
Send a general question. A real person will reply within one working day.
How we respond
Kairo support runs by email only; there is no phone line to call. A real person reads every message and replies within one working day, so include enough detail, your workspace name and what you were trying to do, to save a round trip. If your question needs input from someone else on the team, the first reply will say so rather than leaving you waiting on a message that has gone quiet. Choosing one of the routes on the left, rather than sending a general message, usually gets a faster and more useful answer because it reaches the right inbox first time.
Registered office
This is the company's registered address for correspondence and legal notices, not a location you can visit or a returns address. For day-to-day questions, email is quicker.
Kairo Engine Ltd
61 Lyne View
Hyde
SK14 4ND
United Kingdom
Company number 17127596